Abstract
The South African Journal of Information Management explores the latest developments and trends in information and knowledge management to offer research that can be used to further the application of sound information and knowledge management practice.
Highlights
IntroductionWhereas the notion of the knowledge worker was born out of the reality of the knowledge economy, the knowledge citizen has been represented by the writer of this column over the years as 'a personal issue, ... a decision someone takes, ... a behaviour that someone embraces and actively carries out' and that 'organizations should recognise that it is a serious commitment and endeavour to create environments that encourage knowledge citizenship' (Sutton 2006)
Is anyone a knowledge citizen as long as they are using information and communications technology (ICT) for societal and/or work purposes? Or is knowledge citizenship more related to the activities performed by a person with or without ICT, that is, does that citizen perform activities that are valuable and useful both to him- or herself and to public and private society, which either cannot, or preferably, should not be automated?
Personal knowledge management (PKM) is best understood as a set of problem-solving skills that has both a logical or conceptual as well as physical or hands-on component (Avery et al quoted in Pettenati and Ciognini 2007)
Summary
Whereas the notion of the knowledge worker was born out of the reality of the knowledge economy, the knowledge citizen has been represented by the writer of this column over the years as 'a personal issue, ... a decision someone takes, ... a behaviour that someone embraces and actively carries out' and that 'organizations should recognise that it is a serious commitment and endeavour to create environments that encourage knowledge citizenship' (Sutton 2006). Whereas the notion of the knowledge worker was born out of the reality of the knowledge economy, the knowledge citizen has been represented by the writer of this column over the years as 'a personal issue, ... A behaviour that someone embraces and actively carries out' and that 'organizations should recognise that it is a serious commitment and endeavour to create environments that encourage knowledge citizenship' (Sutton 2006). While it would be remiss to designate the title knowledge citizen to only those persons who are technology literate or who have access to the digital world, it would be remiss not to recognize the enormous impact that the Internet has had on triggering opportunities for knowledge citizens around the world, in creating social networks and virtual communities
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