Abstract
The processes of managing transport services create a transport and logistics system. The efficiency of management of these processes is significantly influenced by the forecast and planning of correspondence of cargo flows, distribution of resources. In the conditions of formation of the market of transport services, the transport and logistics system is affected by many of its subjects and objects, the uncertainty of demand for transport services, the lack of accountability of the external space factors and subjective perception of the internal environment. All this leads to imbalance in the rhythm of transport services provision and as a result affects their effectiveness. Quality process management requires optimization. Achieving a positive result of optimization is possible by forming transport and logistics management methods of transport services. The work investigates transport and logistic methods of transport services management. Principles of setting goals of strategic functions of the main transport and logistic process are considered, its invested periods are presented. The typology of criteria of efficiency of optimum management of correspondence flows in the segment of freight traffic and the main stages of optimization of this process are developed. Transport and logistics methods for determining the necessary criteria for planning and managing transport services are presented. Developed transport and logistics methods of management of transport services have found their application in one of the largest holdings of the world "Russian Railways" in the provision of technological complex transport services.
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