Transport and social (dis)advantage in ride-hailing

Abstract

ABSTRACT App-based mobility (ABM) is an umbrella term for several transport services enabled through a smartphone application. Ride-hailing is the most popular ABM service, and even more than a decade after its introduction, it continues to raise concerns about its impacts on urban mobility. Previous ride-hailing research has primarily focused on understanding such impacts. However, how ride-hailing affects accessibility and social exclusion remains an understudied topic. Prior research highlights this knowledge gap and proposes a framework linking ABM with transport poverty, (in)accessibility and the resulting transport-related social exclusion (TRSE). Yet, empirical evidence is lacking to test such a framework. This paper addresses this gap by providing empirical evidence on how ABM affects accessibility using survey data collected for three large metropolitan areas in Latin America. We follow three related lines of analysis. First, we compare ride-hailing to other transport modes based on the most regular trips reported in the survey. Second, we calculate novel social and transport (dis)advantage indices to extend the comparison of transport modes. Third, we shed light on why respondents have used ride-hailing services in the past.