Abstract
This report presents a case study analysis involving four mid-level managers (academic deans) at a for-profit university, as they experienced a transition from a silo based data management system to a fully integrated data warehouse system. The study revealed that, for these participants, major transitional issues included frustration with lack of access to data that they previously had, an increase in errors from inaccurate data, and increased alienation from the organization due to the dismantling of tacit informal networks built up over time.
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