Abstract

Transforming Workflow Enables Call Center, Asset Management and Maintenance Best Practices at San Francisco Wastewater EnterpriseThe San Francisco Public Utilities Commission Wastewater Enterprise operates and maintains 993 miles of combined sewers, collecting sanitary sewage from homes, businesses, and street runoff; storage facilities; and three sanitary sewage and stormwater treatment plants. The immediate need in Sewer Operations was to resolve the disconnect that existed between the work order and asset management...Author(s)Dave DiSeraLewis HarrisonSourceProceedings of the Water Environment FederationDocument typeConference PaperPublisherWater Environment FederationPrint publication date Oct, 2013ISSN1938-6478DOI10.2175/193864713813716534Volume / Issue2013 / 7Content sourceWEFTECCopyright2013Word count156

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