Abstract
With India crossing the 3 million mark of Covid-19 cases, there has been tremendous crisis in the Indian Economy, leading to industry-wide disruption. This chapter delves into the social sector in India, which has been in the forefront in handling the socio-economic impact of the pandemic. The focus of this chapter is on the impact of the Covid-19 crisis on social organisations, their resilience in meeting and mitigating new challenges, and the changes transpired within this sector as a result of the pandemic. Also highlighted are the Covid-19 affected internal/external environmental variables that have caused an imbalance in the social value creation and proposition from the beneficiary/other stakeholder’s context and the strategic manoeuvres for innovations in various spheres of this sector, towards a paradigm shift.
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