Abstract

COVID-19 outbreak has caused many changes in employees' routine and activities, as well as in managerial leadership styles in mitigating the COVID-19's implications. During the COVID 19 era, leadership practices have been criticized as insignificant. To a considerable degree, this is due to the reactive mode and mismatching solutions offered to the prevailing situation by leaders in trying to enhance employees’ perceptions in their safety, welfare and work tools support. However, as transformational leadership is the most suitable leadership style to lead human resources in uncertain environments. The objective of this research is to examine transformational leadership role on work performance among Beverage’s manufacturing companies who have been working during the pandemic. This is quantitative research which comprises of a sample of 369 employees who were selected using probability sampling where a self-administered survey questionnaire was administered on employees and the responses were analyzed using various statistical techniques. The results show that each dimension of transformational leadership predicts work performance, although not at the same extent. This pandemic inevitably pushed for new leaderships skills that can become an integral part of the post-pandemic world. Hence the research provides important practical implications for improving employee's performance through appropriate leadership traits.

Highlights

  • Leadership plays a significant role to work performance (Sulasmi et al, 2020)

  • The study used one-way ANOVA and post hoc comparisons of mean values using Tukey HSD in order to identify the extent to which dimensions of transformational leadership style influence work performance of organizations operating in the COVID 19 pandemic situation

  • Normality Test The results of Normality test using Shapiro-Wilks test (p>0.05) shows that work performance is approximately normally distributed for all transformational leadership dimensions (Table 4.1), which means that the sample data were drawn from normally distributed population

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Summary

Introduction

Leadership plays a significant role to work performance (Sulasmi et al, 2020). Research indicates that different leadership styles are generally predictive of work performance (Hassi, 2019). Research suggests that Transformational leadership style positively impacts on employees’ performance in challenging environments. It was declared a pandemic by the World Health Organization (Spinelli and Pellino, 2020) During this uncertain time the world come to a halt being affected by the deadly outbreak of the COVID-19 and the business community found it difficult to keep their business afloat (Diab-Bahman and Al-Enzi, 2020). This left the employee and employer with many unanswered questions, unsure of the expectations from both to and from the employer and uncertainty in general. The right kind of employees who are adaptable and who can quickly change direction when the need arises match this environment

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