Transformational Leadership and Innovation in Digital-Only News Outlets. Analysis of Quartz and El Confidencial

Abstract

ABSTRACT The constant changes in the media and increasing competition oblige news organizations to develop a solid leadership that promotes innovation. Transformational leadership has been recognized as an optimal style in this context, as it fosters organizational creativity and a collaborative culture, which are essential factors to anchor innovation within organizations by aligning workers with the company’s vision and empowering them to take their own decisions. This article analyses the leadership style in digital-only outlets and how it influences aspects such as intrinsic motivation, which leads to creativity, organizational culture and, ultimately, innovation. We studied Quartz and El Confidencial, selected from among the most innovative in the United States and Spain, respectively, using a method based on their social, professional and expert relevance. In both organizations, participant observation processes were carried out in addition to in-depth interviews with professionals. The results indicate that these digital-only news outlets try to promote innovation through transformational leadership, identified through the recommendations set out in the literature, despite observing the emergence of certain features of traditional transactional leadership style in strategic decision-making. Our study supports previous research that shows an interrelation between leadership and innovative performance, filling an existing gap about digital-only news outlets.