Transformation of the public service of Ukraine into an institution of social interaction in the context of the global crisis

Abstract

The article substantiates the conceptual foundations of the transformation of the public service of Ukraine into the institution of social interaction as one of the most important conditions for overcoming the socio-economic crisis and effective implementation of social reforms. The paper analyzes the current state of crisis in which society and the institution of public service, as the main subject of formation and implementation of public development strategy. It is emphasized that the systemic crisis may well be the factor that changes the social system in the direction of reducing entropy and contributes to the restructuring of the format of the relationship between public service and society. Favorable factors have been identified that accelerate the achievement of a new qualitative state of organization and functioning of the public service in the process of overcoming the crisis. The necessity of cardinal institutional changes at the highest levels of state power, namely in the triangle "Verkhovna Rada – President – Cabinet of Ministers" is substantiated. Based on research conducted by the Razumkov Centre's sociological service from February 13 to 17, 2020, as well as from April 24 to 29, 2020 (by telephone interview), there is a significant decrease in the professionalism and quality of government institutions, which leads to a decline in public confidence. public service. Emphasis is placed on the need to amend the relevant laws of Ukraine, which will be the first step towards the preparation of a single integrated bill "On Public Service in Ukraine", which should introduce fundamental principles for the functioning of public service as an institution of public interaction. It is proved that the process of transformation of the public service of Ukraine into an institution of social interaction should take place at all levels of public power through constructive social self-organization and broad involvement of citizens in the management process. The role of leaders of territorial communities is highlighted, who on the basis of constant social dialogue and partnership with the community should ensure constructive social self-organization and minimize the consequences of the crisis.