Abstract

This study aims at exploring the essential personas a project manager as a leader must possess for an effective communication. This study has been conducted in the context of Pakistani Software industry and the data was collected by running a self administrated online survey distributed to the employees: managers and subordinates. Latest studies are focusing on Trustworthiness and old studies have presented Transformation and Transaction Leaders‟ traits. Communication is vital, and its importance cannot be denied. Communication must possess Trustworthiness, Fairness and Candidness factors which this study highlights and stresses to be as the most important traits of a PM. Pakistani Software industry lacks communication which results in failures of projects which can be overcome by applying an integrated model presented in this study. In conclusion, a project manager must evaluate and gather all the information according to the situation and after that apply proper skills to cope with that. Employees do much better if the right and correct information are transferred to them and the project manager/manager is trustworthy.

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