Training Student Pharmacists in Medication Dispensing and Checking Within a High-Fidelity Clinical Environment

Abstract

Objective. To describe the implementation of and student pharmacist experience with high-fidelity training in medication dispensing and clinical checking processes and procedures. Methods. An actual dispensary in a large teaching hospital was used as the setting in which to provide undergraduate student pharmacists the opportunity to develop skills and knowledge regarding the process and procedures of medication dispensing and clinical checking. The sessions were facilitated by a member of the hospital pharmacy team and overseen by a faculty member. Students were required to conduct legal and clinical checks and process anonymized hospital prescriptions. Students recorded their experiences in their professional portfolio as blog entries, which were then discussed with academic staff members on a biweekly basis. Content analysis of the blogs was conducted to investigate the student experience. Results. Forty-eight students attended 30 hours of dispensing sessions over a 20-week period from September to April. Content analysis of 102 blog entries demonstrated students reporting observations and experiences which mapped to the three components of communities of practice: the domain of pharmacy practice, the working dynamics of a community of professionals within the workplace, and the commonality of practice and shared repertoire of resources. Conclusion. The high-fidelity teaching of students about the dispensing and checking process in an actual dispensary environment supports student pharmacists' knowledge and skills development. The work-based nature of this approach also provides experiential learning opportunities for students to observe and participate in the professional community of practice.