Training residents to intervene when mistreated by patients and their families

Abstract

Purpose: Mistreatment of trainees adversely impacts their learning and well-being and can lead to medical errors and preventable adverse outcomes. However, few studies have examined mistreatment of trainees by patients and their families or the effect of a curricular intervention to address it. We hypothesized that pediatric residents commonly experience mistreatment from patients and their families and that targeted training would improve their knowledge and perceived effectiveness in responding. Methods: We collected baseline data on resident mistreatment using …