Abstract
The purpose of this study was to determine the training needs of first-line supervisors employed at the University of Papua New Guinea. Thirty managers and 30 first-line supervisors responded to a questionnaire designed to assess the importance of, and training offered in, various skills relevant to first-line supervision. “Need” was defined as the absence of sufficient training in a skill judged to be of importance. The results show that there are significant differences between the perceptions of the first-line supervisors and managers with respect to training needs of first-line supervisors. Managers rated “people skills” as important for first-line supervisors, while first-line supervisors rated more administrative type skills as most important for them.
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