Abstract
The research was aimed to (1) study the best practices of the organizations that have been awarded the Public Sector Management Quality Award (PMQA) (2) present the recommendations of the training model that promote human resource development of government organizations in Thailand. The study was found that the Department of Community Development and the Department of Mental Health were only two organizations that have been awarded PMQA in the sector of staff administration and development. They had similar policy on staff administration and development which was focused on the development of personnel as "human capital" as well as “training” is one of the most important tools in order to develop the staff. The concept of training was based on the criteria of OPDC (Office of the Public Sector Development Commission), position competency, well-being and satisfaction of the staff. Training process step starts from need analysis, then develop courses and assess of the training. The training methods are both formal and informal training which is based on the context the content of the training, the trainee the time and place. Quality assurance system, follow-up evaluation by trainees and their supervisors are the training management.
Highlights
The Thai National Economic and Social Development Plan has indicated on the global economy regarding to impacts on the economic and social development of Thailand, which need to be prepared in the human resource development
In accordance with Sirichai Karnchanawasri (1995) which propose that training is an Education for human resource development under rapid shift situations, training strengthen professional knowledge as well as skills based on their actual needs
Training process The department has continuing operation on training framework as follows: 1. Training need setting by studying on strategic plan of the department and personnel administration plan in order to search necessary competences for working operation
Summary
The Thai National Economic and Social Development Plan has indicated on the global economy regarding to impacts on the economic and social development of Thailand, which need to be prepared in the human resource development. In accordance with Sirichai Karnchanawasri (1995) which propose that training is an Education for human resource development under rapid shift situations, training strengthen professional knowledge as well as skills based on their actual needs. From the above statement, training is one of the guidelines for government officer development under the government policy which Weerapan Khaewrat (2009) supported that training as processes to develop the officers’ knowledge, skills and attitudes in order to fulfill their work operation as well as their cooperation among the agencies. The study of training model to promote HRD in Thai government organizations from the latest two organizations that have been awarded the “Public Sector Management Quality Award” (PMQA) in the section of the Human Resource Administration in 2012; (1) Department Community Development and (2) Department of Mental Health, the model has been analyzed and concluded to be training recommendations for Thai government agencies
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