Training and Verbal Communications in Human-Autonomy Teaming Under Degraded Conditions

Abstract

Verbal communication is important for coordination and performance in many team settings. However, the inclusion of autonomous artificial agents presents challenges to teamwork. This study sought to examine the effects of three different training approaches on team communication behaviors in human-autonomy teams (HATs) under normal and degraded conditions. Teams were split into three conditions prior to execution of missions in a remotely piloted aircraft system task environment: coordination training, calibration training, and control training. Analysis of text communications indicated that teams that received coordination training push information more frequently compared to teams that received control or calibration training, though this effect appeared to diminish over time. Teams in all three conditions pulled information equally, with a reduction in frequency over time. It was also found that teams that received coordination training were more likely to overcome failures attributed to the autonomous agent's cognitive capacities. This research suggests that coordination training in HATs may be effective at influencing team verbal behaviors, however the extent of this effect requires further examination.