Abstract
The paper established the relationship between training (training needs, training contents, training methods, training evaluation) and performance of employees in Microfinance Institutions located in North-Kivu. Using Slovin’s formula, a sample size of 110 was derived from the total research population of 152 employees in microfinance institutions. The purposive sampling technique was used for this study. The tool used to collect data in this study was questionnaire and reliability of the research instruments was ensured through test and expert judgment respectively. The statistical tools used to analyze data in this study were correlation analysis and multiple regression analysis and these were done using SPSS (v.20). The results indicate that there is a positive relationship between training needs assessment and employee performance in Microfinance Institutions located in North-Kivu (r = 0.612; sig. = 0.000), that any variation in training contents will lead to significant and positive variation in employee performance in Microfinance Institutions situated in North-Kivu (r = 0.0544; sig. = 0.000); that there is a positive relationship between training methods and employee performance in Microfinance Institutions located in North-Kivu (r = 0.496; sig. = 0.000) and that effectiveness in training evaluation positively and significantly influences employee performance in Microfinance Institutions situated in North-Kivu (r = 0.62; sig. = 0.000).
Highlights
IntroductionIn order to prepare their workers to do their jobs as desired, organizations provide training to optimize employee’s potential (Tahir, 2014; Nassazi, 2013)
The results indicate that there is a positive relationship between training needs assessment and employee performance in Microfinance Institutions located in North-Kivu (r = 0.612; sig. = 0.000), that any variation in training contents will lead to significant and positive variation in employee performance in Microfinance Institutions situated in North-Kivu (r = 0.0544; sig. = 0.000); that there is a positive relationship between training methods and employee performance in Microfinance Institutions located in North-Kivu (r = 0.496; sig. = 0.000) and that effectiveness in training evaluation positively and significantly influences employee performance in Microfinance Institutions situated in North-Kivu (r = 0.62; sig. = 0.000)
Regarding the relationship between training needs assessment and employee performance in microfinance institutions located in North-Kivu, this study concludes that there is a positive and significant relationship between training needs assessment and employee performance any unit improvement in training needs assessment in microfinance institutions located in North-Kivu leads to improvement of employee performance by 0.612
Summary
In order to prepare their workers to do their jobs as desired, organizations provide training to optimize employee’s potential (Tahir, 2014; Nassazi, 2013). According to Swart et al (2005), training increases workers’ productivity improves the services of the workers and brings optimistic change in the organization. According to Buckey & Caple (2000) and Belcourt & Saks (2000), training is a systematic process, which helps people to learn how to be more effective at work by modifying knowledge, skills or attitudes through learning experience to achieve effective performance
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