Trainee’s reactions to logger training course characteristics: data from 300 courses held in Italy

Abstract

ABSTRACT Reaction surveys were collected during over 300 logger training courses issued between 2007 and 2015 in Piemonte (north western Italy). In the reaction surveys, trainees were asked to rate several course attributes, which were grouped under the following items: utility, outcome, teaching, content, and amenities. Reaction scores were intersected with participant demographics and course type, and the relationships were tested through a general model and path analysis. Results indicated a general level of satisfaction, as well as stratification of results for different participant groups. In particular, employees seemed more interested in course outcome (qualification), while logging managers placed a stronger emphasis on utility (acquiring new skills). Managers and consultants were more critical about course content, compared with employees. Consultants – generally holding a university education – were especially appreciative of teaching quality. These findings pointed to opportunities for improving course design, which may be specifically adapted to participant group. Reaction surveys can offer a good proxy for training transfer, in the absence of dedicated pre- and post-training field evaluations. Future surveys should also include a clear description of participant expectations, for a more accurate interpretation of the reaction survey.