Abstract

Traditional group meeting style in an organizational setting is a common platform for collaborative decision-making. This setting can be disruptive and fraught with bias, resulting in unhealthy conflict and failure to accomplish the goals of the meeting. The outcome of said meetings can offer false representation of support for a given decision. The author sought out to devise a new decision-making model that will attempt to remove unwanted bias from the decision-making process. Common attributes that result in bias include the lack of information and under time constraints, decisions made without enough background information and in a perceived limited time frame. The makeup of the organization meetings with supervisors, subordinates, mentors can create bias when votes are verbal, not anonymous. This paper explores problems with group decision-making and why the current method provides a false representation of support. Current methods for group decision making are defined and include the Naturalistic Decision-Making model, Multi-Attribute Utility Analysis, and Decision Analysis. The Nominal Group and Delphi techniques are explored as options available, but not successful in this situation. Based on the current models, techniques, and the needs of the organization meetings, a successful alternative to decision-making in a group environment is characterized and explained.

Highlights

  • This paper explores problems with group decision-making and why the current method provides a false representation of support

  • What will work best for the organization meeting setting are the following: The Nominal Group technique of writing the responses down on paper, the Delphi technique using questionnaires style and including those not physically present, and the Duncan Black method of ranking preference combined make up the optimal decision making model for this setting

  • Organization meetings based on the Naturalistic Decision Making Model (NDM), political or rational model using the interacting technique (Ven & Delbeqc, 1974) is not optimal for decision making

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Summary

Introduction

The purpose of this paper is to identify the need for and to introduce a new decision-making model that works within the confines of an organization’s meeting. Current decision-making models, techniques, and methods will be introduced. The application of current models to organization meetings, and why these models are ineffective, and lastly the dissection of the models, taking from them the successful parts that combined give us this new decision-making model. Alternatives are evaluated, and opinions are voiced by the meeting participants (Smith, 2003). The voting process can be done verbally, with a raised hand, or with paper and pen. The group is defined in this paper as a gathering of more than two individuals. Business meetings are typically comprised of people employed by the organization

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