Abstract

The study focuses on the problem of toxic communication as one of the risk factors in Health, Safety & Environmental culture development. The data obtained indicate that the effectiveness of Health, Safety & Environmental communication is reduced due to the expansion of toxic communication, which includes such phenomena as intentional confusion, topic overdiscussing, lack of dialogue on equal footing, lack of feedback, and weak corporate culture. It is also shown that in most cases, ineffective Health, Safety & Environmental leadership of managers and chiefs demonstrates the communicative behaviour of a toxic boss. The conclusion is drawn on the need for further studies of toxic communication in order to reduce its negative impact on Health, Safety & Environmental culture promotion.

Highlights

  • As a brief overview of the websites of leading Russian companies and their several subsidiaries in Armenia shows, all of them have set ambitious goals to become leaders in the field of production, and in the field of industrial safety, proclaiming a firm commitment to the values of Health, Safety & Environmental (HSE) culture

  • Here are some fragments of texts posted on the official websites of the companies: LUKOIL: HSE Management System

  • The objectives of the study are to generalize the communicative aspects of the HSE culture development and promotion; to analyze the attributes of toxic communication and to identify trends which can be an obstacle to enhancing HSE culture in an organization

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Summary

Introduction

As a brief overview of the websites of leading Russian companies and their several subsidiaries in Armenia shows, all of them have set ambitious goals to become leaders in the field of production, and in the field of industrial safety, proclaiming a firm commitment to the values of Health, Safety & Environmental (HSE) culture. Some of our production sites fall into the category of hazardous industrial facilities, ensuring safety is a major focus.

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