Abstract

This paper presents a framework for viable drinking water services and institutional development of the water sector, especially in developing countries. The key dimensions of viable water services: operative technology, appropriate organizations and adequate cost recovery are dealt with. The role of consumers and the need for institutional reforms are discussed. Some tentative implications of the lessons learnt are discussed regarding the role of external support agencies, based on the authors' experience in developing countries and transition economies. It is suggested here that a polycentric form of governance should be introduced in the water sector, and the ultimate goal for the sector's development should be the reliance on financially self‐sufficient and consumer‐responsive water entrepreneurs.

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