Abstract
This study aims to evaluate performance of SM adoption in textile organizations by developing a performance measurement framework. A fuzzy modified balanced scorecard technique has been used to fulfil the objective of the study. A cross-disciplinary team of fifteen experts, the delineation of performance perspectives, and classification of performance measures of SM were established. The findings reveal that environmental perspective, emerges as the most crucial criterion, trailed by social perspective, economic perspective, innovation perspective, supply chain perspective, regulatory and compliance perspective and customer perspective. Results will help managers and academicians to examine the performance of key indicators in implementing SM.
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