Abstract
There are currently extensive discussions on the remarkable development of the convention industry and the impact on local economies made by convention visitors, but there is limited research on the human resources expertise which is crucial for sustainable and qualitative development in the field of convention. This study aims to examine differences in core competencies based on the type of job characteristics model of convention project managers. Based on the existing literature, quantitative and qualitative mixed-methods design was used. 12 semi-structured interviews were conducted with professionals to define measurements, especially core competencies. Job characteristics and core competencies were identified with a survey of 392 convention PM. By using a cluster analysis, it investigated the differences in perception of competencies according to the job characteristics model. As a result of the analysis, five job characteristics were verified, and core competencies that were not organized were classified. In addition, it was confirmed through the analysis that there is a difference in perception of core competencies according to job characteristics. Based on the results, this study stresses the importance of the qualitative and sustainable development of the convention industry. Theoretical and practical implications were provided to enhance core competencies according to job characteristics for sustainable growth of convention project managers.
Highlights
The convention industry is recognized as a high value-added industry in that it promotes the image of a city and country holding a convention and creates added values influencing various industries related to the economy of the city or country [1]
The purpose of this study was to define the key variables for the job characteristics and core competencies of convention project managers, and to identify core competencies based on the type of job characteristics model of convention project managers
Of the 392 respondents, 44.9% were in their 30s, 23.7% were in their 20s, 23.0% were in their 40s, and the rest were in their 50s
Summary
The convention industry is recognized as a high value-added industry in that it promotes the image of a city and country holding a convention and creates added values influencing various industries related to the economy of the city or country [1]. Convention industry is a comprehensive term for MICE (meetings, incentive tours, conventions, and exhibitions), and is a rapidly growing part of the tourism field [2]. South Korea was honorably ranked first in 2016, first in 2017, second in 2018, and third in 2019 in the UIA’s Global Meetings ranking [3]. In the situation of South Korea, where there are insufficient resources and the knowledge industry is being developed, the convention industry is one of the fastest growing industries and has become an important source of future growth
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
