Abstract
In recent years, the software release cost has been reduced dramatically due to the alteration from traditional shrink-wrapped software to software as a service. Organizations that can deliver their services continuously and with a high frequency have a higher ability to compete in the market. As a response to this, a substantial number of software companies acquired DevOps to establish a culture of effective communication and collaboration between development and operation teams and in order to enhance the production release frequency as well as to maintain the product quality. However, the DevOps environment requires a platform that aid in evaluating the performance of existing processes and provide improvement recommendations. On top of that, organizations can only achieve the perceived benefits of DevOps if their processes are mature and continuously measured. The objective of this research is to investigate the process improvement contributions made by researchers in the DevOps field. For this purpose, we performed a systematic literature review that resulted in several maturity models and best practices. Our ultimate aim is to develop a DevOps maturity model that can appraise and improve the processes in the DevOps environment.
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