Towards Incentive Management Mechanisms in the Context of Crowdsensing Technologies based on TrackYourTinnitus Insights

Abstract

The increased use of mobile devices has led to an improvement in the public health care through participatory interventions. For example, patients were empowered to contribute in treatment processes with the help of mobile crowdsourcing and crowdsensing technologies. However, when using the latter technologies, one prominent challenge constitutes a continuous user engagement. Incentive management techniques can help to tackle this challenge by motivating users through rewards and recognition in exchange of task completion. For this purpose, we aim at developing a conceptual framework that can be integrated with existing mHealth mobile crowdsourcing and crowdsensing platforms. The development of this framework is based on insights we obtained from the TrackYourTinnitus (TYT) mobile crowdsensing platform. TYT, in turn, pursues the goal to reveal insights to the moment-to-moment variability of patients suffering from tinnitus. The work at hands presents evaluated data of TYT and illustrates how the results drive the idea of a conceptual framework for an incentive management in this context. Our results indicate that a proper incentive management should play an important role in the context of any mHealth platform that incorporates the idea of the crowd.