Abstract
E-government is becoming extremely important, however, it cannot be successfully implemented without changes in business processes that are performed inside governmental institutions. Public sector has some specifics, which make renovation projects considerably different. It is clear that radical changes in the execution of business processes and in the organizational structures are not suitable because they are not possible for many reasons. Therefore, classic business process change methodologies have to be adapted. This paper presents such methodology that has been successfully applied in a process change project at one of the Slovene Ministries, which is presented as a case study. Activities, techniques, and tools are proposed for each of the six traditional business process change project's stages.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
