Abstract
Transparency is an important factor in democratic societies composed of characteristics such as accessibility, usability, informativeness, understandability and auditability. In this research we focus on auditability since it plays an important role for citizens that need to understand and audit public information. Although auditability has been a subject of discussion when designing systems, there is a lack of systematization in its specification. We propose an approach to systematically add auditability requirements specification during the goal-oriented agent-based Tropos methodology. We used the Transparency Softgoal Interdependency Graph that captures the different facets of transparency while considering their operationalization. An empirical evaluation was conducted through the design and implementation of LawDisTrA system that distributes lawsuits among judges in an appellate court. Experiments included the distribution of over 300,000 lawsuits at the Brazilian Superior Labor Court. We theorize that the presented approach for auditability provides adequate techniques to address the cross-organizational nature of transparency.
Highlights
Organizations have been evaluated in their ability to provide auditable information as a support for trusting in their operations, performance, and results [1]
This paper addresses the problem of how to systematically specify auditability requirements during agent-based system design and development based on a goal-oriented perspective
We illustrated our approach by conducting LawDisTrA design, architecture, and implementation to improve transparency in the lawsuits distribution, focusing on auditability, as described in Figures 4 and 5
Summary
Organizations have been evaluated in their ability to provide auditable information as a support for trusting in their operations, performance, and results [1]. The aim is to improve people’s views of processes and information to provide awareness, to reduce omission, to enable control, to facilitate research, and to increase trust. In this regard, being auditable is an important concern when designing systems that support the execution of processes and manipulation of information. Transparency has been a subject of discussion to the openness of organizations, especially concerning systems design, the systematization of requirements specification is still an open problem that configures a double challenge: (1) what this concern exactly means in systems’ development; and (2) how to elicit, model, and design it in a system
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