Abstract

The success of organizational change is linked to the satisfaction of business actors. Jobs change and influence the performance of the organization. The human characteristics of business actors (competences, attitudes, etc.) are important parameters in organizational change projects. We rely on these characteristics to explain the success or failure of organizational change and to estimate the change effort required when assigning new roles to business actors. With the general aim of designing an expert system in managing organizational change, we propose a general ontological framework to exploit human characteristics measures of business actors. This framework should take into account the semantics of the data produced and used during the assignments of business actors in organizational change context. The objective is to manage and extract knowledge on the tasks and business actors.

Full Text
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