Towards a Gamified Support Tool for Requirements Gathering in Bahasa Indonesia

Abstract

In this modern world, software products have significant impacts on every aspect of peoples' life. Requirements engineering is one of the most critical activities in software development in which the foundation of the product is laid. In order to provide structure in requirements, the user stories concept is often used. The user story concept emphasizes information in three central parts, the stakeholder's role, the requirement, and the business value which will be satisfied by the requirement. Stakeholders' participation is crucial in gathering, eliciting, and analyzing requirements; however, frequently due to circumstances, stakeholders provide minimum information related to the software requirements. In order to increase user's participation in providing stories related to the software requirements, our research aims to develop a gamified web-based support tool for the stakeholders and engineers to use in gathering requirements while implementing the user story concept. The gamified support tool is then evaluated to assess the system adoption regarding its use to support users in providing requirements regarding a specific software product. Results show that the support tool receives scores as follow, 81.1% for Joy, 73.4% for Control, 67.2% for Focused Immersion, 60.6% for Temporal Dissociation, 80% for Curiosity, 76.8% for Perceived Ease of Use, 72.9% for Perceived Usefulness, and 76.2% for Behavioral Intention to Use. Based on the interview with the users, the support tool shows excellent potential to be further developed to support the requirements engineering activity in software development.