Towards a digitalize economy: The Impact of Training on the Performance of Public Sector IT firms in Africa

Frank Febiri ,Miloslav Hub

doi:10.1051/shsconf/202112906004

Abstract

Research background: The widespread adoption of technological advances, such as ICT-enabled infrastructure is becoming the new norm for most African countries. The quest to achieve a digitalized Africa has fuelled public sector IT firms to embark on staff training to enhance their productivity. Purpose of the article: The present study seeks to examine the influence of such training on public sector IT performance. Methods: The study uses 70 employees from the public sector IT firm, sampled from LinkedIn professional platform. Primary source of data; mainly the questionnaire was used to gather responses. Statistical Package for Social Sciences (SPSS) was used to analyse the gathered data. Using the correlation coefficient, regression, independent and paired sample test, hypotheses were tested. Findings & Value added: The paired sample t test revealed that after training, there was a significant difference in the scores of the IT firm productivity PRO1 (M = 19.97, SD = 1.88) and PRO2 (M = 21.77, SD = 1.94), t (-5.00) = 69, p < 0.05. There is no significant difference in the scores of male staff (M = 21.80, SD = 1.93) from those of the female staff (M = 21.70, SD = 1.98), t (1.95) = 68, p = 0.846 as indicated by the independent sample t test. The relationship between training organizational performance is positive (r= 0.52, n= 70, p < 0.05) while the regression technique shows a positive effect (b= 0.19, p < 5%) between staff training and IT firm productivity.

Highlights

Employee training is one of the most important strategies for enhancing effective organizational performance while promoting the organization's stability index. Abdullahi (2018) defined training as a process that equips individuals with the necessary skills, knowledge, and understanding of the organization's objectives
The current study sought to understand if the company should sponsor the self-development of their employees
The majority of the variables all support the fact that self-development, training affects the employees positively

Summary

Introduction

Employee training is one of the most important strategies for enhancing effective organizational performance while promoting the organization's stability index. Abdullahi (2018) defined training as a process that equips individuals with the necessary skills, knowledge, and understanding of the organization's objectives. Employee training is one of the most important strategies for enhancing effective organizational performance while promoting the organization's stability index. Abdullahi (2018) defined training as a process that equips individuals with the necessary skills, knowledge, and understanding of the organization's objectives. Training is a systematic procedure that teaches people how to be more productive at work by adjusting their behaviour to attain effective performance, knowledge and skills acquired through learning experience Khawaja & Nadeem (2013). By continuing to view the interests of employees and the organization, training is crucial in attaining the organization's objectives Kum et al (2014). Employee perceptions of training have a stronger impact on an organization's success. Employee satisfaction with the organization's training policies will have a beneficial impact on the organization's productivity. The worry that an employee will leave the company after training can have an impact on employee training, making it unplanned and unsystematic Diamantidis & Chatzoglou (2019)

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