Abstract

Answer selection, ranking high-quality answers first, is a significant problem for the community question answering sites. Existing approaches usually consider it as a text matching task, and then calculate the quality of answers via their semantic relevance to the given question. However, they thoroughly ignore the influence of other multiple factors in the community, such as the user expertise. In this paper, we propose an answer selection model based on the user expertise modeling, which simultaneously considers the social influence and the personal interest that affect the user expertise from different views. Specifically, we propose an inductive strategy to aggregate the social influence of neighbors. Besides, we introduce the explicit topic interest of users and capture the context-based personal interest by weighing the activation of each topic. Moreover, we construct two real-world datasets containing rich user information. Extensive experiments on two datasets demonstrate that our model outperforms several state-of-the-art models.

Highlights

  • Community-based question answering sites such as Zhihu, Quora, and Stack Overflow are forums for information exchanging and knowledge sharing which have become more and more popular

  • Answer selection aims at selecting a high-quality answer that is relevant to the given question from a list of candidate answers

  • To model user expertise from different views and integrate it into the answer selection model is non-trivial, due to users in the Community-based question answering (cQA) sites confronted with multi-aspect influences: (1) static social influence

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Summary

INTRODUCTION

Community-based question answering (cQA) sites such as Zhihu, Quora, and Stack Overflow are forums for information exchanging and knowledge sharing which have become more and more popular. Fang et al [12], Hu et al [13], and Zhao et al [14] proposed heterogeneous social network learning architecture to model questions, answers, and users jointly. To model user expertise from different views and integrate it into the answer selection model is non-trivial, due to users in the cQA sites confronted with multi-aspect influences: (1) static social influence. In this paper, we propose a model toward community answer selection by jointly StatiC And Dynamic user expertise modeling, dubbed as SCAD. We jointly consider two factors, social influence, and personal interest, that impact the user expertise statically and dynamically to improve the capacity of our model.

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