Abstract

AbstractBest maintenance practices in communications networks management are benchmarking standards that, if carefully implemented, will enhance the integrity, reliability and maintenance costs of communications networks. This paper defines best maintenance practices in communications network management within a concise framework encompassing measurable performance‐level goals as well as methods and procedures needed to achieve these goals. The best maintenance practice recommendations of this paper cover many segments of communications networks and services, including wireline and wireless networks as well as multiple network spaces and technologies. The paper also outlines certain recent trends in network maintenance and provides specific recommendations for action to be taken to ensure that best network maintenance practices are implemented and maintained. Copyright © 2005 John Wiley & Sons, Ltd.

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