Toward a text classification system for the quality assessment of software requirements written in natural language

Abstract

Requirements Engineering (RE) is concerned with the gathering, analyzing, specifying and validating of user requirements that are documented mostly in natural language. The artifact produced by the RE process is the software requirements specification (SRS) document. The success of a software project largely depends on the quality of SRS documentation, which serves as an input to the design, coding and testing phases. This paper approaches the problem of the automatic quality assessment of textual requirements from an innovative point of view, namely the use of the Natural Language Processing (NLP) text classification technique. The paper proposes a quality model for the requirements text and a text classification system to automate the quality assessment process. A large study evaluating the discriminatory power of the quality characteristics and the feasibility of a tool for the automatic detection of ambiguities in requirements documentation is presented. The study also provides a benchmark for such an evaluation and an upper bound on what we can expect automatic requirements quality assessment tools to achieve. The reported research is part of a larger project on the applicability of NLP techniques to assess the quality of artifacts produced in RE.