Abstract

This research has examined the attitudes and perceptions of tourists that visited the Republic of Croatia (RH) during the summer of 2019 about the perception of safety in RH, especially on general security, as well as food safety, personal safety, epidemic safety, and natural disasters. Also, we have examined the confidence in Croatian services, such as the police, rescue services, medical emergency, etc. Almost all the safety components were above 4, which indicates that the tourists in Croatia feel safe and trust the services. This research could be a significant tool for improving the policies for attracting the tourists during and after the pandemic.

Highlights

  • Tourism is one of the most important branches of the economy of the Republic of Croatia

  • Croatia has positioned herself on the 27th place according to international competitiveness index, and it has occupied the 32nd place in the world economies with a positive growth (Travel&Tourism, Competitiveness Report, 2019)

  • Croatian tourism is supported by the Mediterranean climate, which is characterized by mild winters and warm summers, and in addition, Croatia is rich in natural and cultural heritage (Gluvačević, 2016; Uroević, 2012) . (Plitvička jezera National Park, cultural sites from the UNESCO, etc.) (Kapusta& Wiluś, 2017)

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Summary

Introduction

Tourism is one of the most important branches of the economy of the Republic of Croatia. Croatia has positioned herself on the 27th place according to international competitiveness index, and it has occupied the 32nd place in the world economies with a positive growth (Travel&Tourism, Competitiveness Report, 2019). Croatian tourism has shown high resilience to many factors, which is confirmed by higher growth rates than in the other competing countries (Government of the Republic of Croatia, 2013). Croatia had a better change in score than the first countries on the list, Spain and France (Travel&Tourism Competitiveness Report, 2019). Croatian tourism is supported by the Mediterranean climate, which is characterized by mild winters and warm summers, and in addition, Croatia is rich in natural and cultural heritage (Gluvačević, 2016; Uroević, 2012) . Croatian tourism is supported by the Mediterranean climate, which is characterized by mild winters and warm summers, and in addition, Croatia is rich in natural and cultural heritage (Gluvačević, 2016; Uroević, 2012) . (Plitvička jezera National Park, cultural sites from the UNESCO, etc.) (Kapusta& Wiluś, 2017)

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