Abstract

The collection of physiological data from people has been facilitated due to the mass use of cheap wearable devices. Although the accuracy is low compared to specialized healthcare devices, these can be widely applied in other contexts. This study proposes the architecture for a tourist experiences recommender system (TERS) based on the user’s emotional states who wear these devices. The issue lies in detecting emotion from Heart Rate (HR) measurements obtained from these wearables. Unlike most state-of-the-art studies, which have elicited emotions in controlled experiments and with high-accuracy sensors, this research’s challenge consisted of emotion recognition (ER) in the daily life context of users based on the gathering of HR data. Furthermore, an objective was to generate the tourist recommendation considering the emotional state of the device wearer. The method used comprises three main phases: The first was the collection of HR measurements and labeling emotions through mobile applications. The second was emotional detection using deep learning algorithms. The final phase was the design and validation of the TERS-ER. In this way, a dataset of HR measurements labeled with emotions was obtained as results. Among the different algorithms tested for ER, the hybrid model of Convolutional Neural Networks (CNN) and Long Short-Term Memory (LSTM) networks had promising results. Moreover, concerning TERS, Collaborative Filtering (CF) using CNN showed better performance.

Highlights

  • Internet of Things (IoT) technology enables the integration of wearable and mobile devices to gather historical data from users

  • The other percentage to test the performance of the emotional detection and recommendation models

  • We used the parameters of the Emotional Slicing (ES) with the best performance to test the emotion recognition (ER) of the Deep Neural Network (DNN) models with balanced AV classes

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Summary

Introduction

Internet of Things (IoT) technology enables the integration of wearable and mobile devices to gather historical data from users. Researchers, in recognition of emotional patterns, find the physiological data of people that is relevant in their daily lives. These devices become a ubiquitous source for providing this data [3]. This study focuses on the preliminary phase of the visit, which detects the affective condition of people as a contextual factor of a recommender system. To this end, the World Tourism Organization highlights that the tourism industry is more competitive when receptive tourists are more inclined to the emotional benefits than to the physical features and cost of the destination [8]

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