Tourism Sector: The Supply Chain Social Footprint of an Italian Accommodation Facility

Abstract

In Italy, as in the rest of the world, the COVID-19 pandemic had an important impact on tourism. In particular, in the Abruzzo region, there was a decrease of circa 60% in tourist arrivals from 2019 to 2021. A driving force for the recovery of the tourism sector may be investment in sustainability activities, especially those connected to social aspects, which appear to be less considered. Social sustainability can be investigated through the Social Life Cycle Assessment methodology, thus allowing the assessment of the social risks that are connected to the life cycle of a delivered service. This study aims at providing a social footprint of the supply chain of one overnight stay at an accommodation facility using the Social Hotspot Database. The main results show that electricity consumption has the greatest impact within the life cycle, and it is the “Health and Safety” category that is the most influenced, followed by “Labour Rights and Decent Work”, “Governance” and “Human Rights”. Finally, at a subcategory level, “Occupational Toxics and Hazards” is the most influenced one, followed by “Occupational Injuries and Deaths”, “High Conflict”, “Corruption” and “Legal System”. These findings allow us to understand the overall main social risks related to the sector in Italy, since the assessment of the foreground system was conducted at a country and a sector level.