Abstract

Marketing tools in tourism are constantly changing. The competition in the global tourism market is exponentially growing. Common practice in the tourism sector is the promotion of destination offer to send target audience specific image in correlation with extra destination value. Customizing destination promotional mix to fit global touristic standards ensures efficient destination positioning but includes higher investment. Management of integral parts of the promotional mix is defined with undifferentiated supply and the general image of destination as well as completely opposite terms of the differentiated offer and the general image of the destination. Most of the tourism-related organizations adjust its promotional mix according to values and image they want to present to the target audience. In the same time, there aren’t many tourism organizations, which adjust its promotional mix to different emissive markets. The main research question of this paper is “Does the strategic commitment of a receptive destination offer in terms of managing the marketing mix present strength or weakness?” The paper will present research results from the survey conducted on tourists from Swedish emissive market in order to define recommendable outlines for the successful promotion of tourism services on the selected emissive market. Given the fact the authors of this paper conducted two parallel primary types of research of attitudes among different samples of the same emissive market (one of them were Swedish tourists who didn’t visit Croatia). Linking of these two aspects has been a research challenge to the expected contribution in the sphere of realizing advisable guidelines for proactive management of destination promotion focused on one emissive market.

Highlights

  • Management of integral parts of the promotional mix is [1] said

  • Research showed that previous visitors and future visitors have positive opinion on general tourism offer and Croatia as destination in general

  • In same time research showed there is space for improvement when it comes to presenting available tourist resources in promoting Croatia as well as more activities in the destination

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Summary

Introduction

Management of integral parts of the promotional mix is [1] said. Choosing and defining the way of communication defined with undifferentiated supply and the general image with targeted emissive market has an important role in of destination as well as completely opposite terms of the the process. Pike [4] said the process of these two aspects has been a research challenge to the managing promotional mix in tourism is specific due to the expected contribution in the sphere of realizing advisable complexity of tourism services compared to the physical guidelines for proactive management of destination product. When it comes to Swedish emissive market it is promotion focused on one emissive market. Swedish emissive market shows a lot of similarities to other

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