Tourism Industry Crisis and its Impacts: Investigating the Indonesian Tourism Employees Perspectives’ in the Pandemic of COVID-19

Ikrar Genidal Riadil

doi:10.34013/jk.v4i2.54

Abstract

The recent outbreak of Novel Coronavirus COVID-19 caused a worldwide paranoia due to its fatal nature. The pandemic of COVID-19 affects globally and also in Indonesia itself, wherein Indonesia, one of the affected, is the tourism sector. Indonesia is currently conscious of this pandemic infection, and harms the company, someone’s job career, especially since this pandemic disease is getting worse, it also has an impact on the tourism and hospitality sectors. This study is to investigate the Indonesian tourism employee’s perspectives’ who are working in the realm of tourism and hospitality industry, to see the impact of their jobs career. The researcher will use a qualitative study for this research. The study's data is collected from tourism employees in Indonesia, and ten questions have given to the employees. There are fifty-two tourism employees from a different company in Indonesia have participated in filling the questionnaires. Moreover, results are also generally highlighted in Indonesia about negatively impact the Indonesian to negatively impact the Indonesian tourism and the hospitality industry as a consequence of a significant pandemic of disease spreading throughout the world. Some positive and negative perspectives that are also apparent in the result of questionnaires. The conclusion, the aim of the study will further help the authority to take precautions and relevant policies also to be incorporated in the future. Also, it is to investigate the tourism employees from a different company in Indonesia’s beliefs and perspectives toward the impact of their jobs career in the pandemic COVID-19 have a good impact or not for jobs career.

Highlights

Numerous books and journal studies on the tourism and hospitality industry have written
The Indonesian government has objectively evaluated the epidemic of COVID-19 in Indonesia (Brahma, 2020; Djalante et al, 2020), while the World Health Organization has laid forth the protocol to be pursued in order to avoid widespread dissemination (World Health Organization, 2020)
The outbreak of COVID-19 had a catastrophic impact on the Indonesia economy (McKibbin & Fernando, 2020), in terms of context the travel and tourism industry

Summary

INTRODUCTION

Numerous books and journal studies on the tourism and hospitality industry have written. Considering the impact of COVID-19 pandemic on Indonesia tourism industry, it can be noticed that Indonesia earns a quite good reputation than the other countries in the world in controlling in the pandemic of COVID-19 Those are the arrangement of quarantine facilities and medical facilities even for foreigners while other developed countries declare that non-citizens are fleeing the country, utilizing personal protective equipment for managing airline or sea line passengers at their access points, the continuation of supply of basic human needs, the extension of visas for foreigners securing them with available facilities and so on. In the last couple of months, the Novel Corona Virus has spread around the world, especially in Indonesia, and it makes the tourism industry decrease the sector and the economic problem It causes bunches of the worker being fired or the termination of employment has been increasing significantly. The intention of the researcher make this research is to investigate the Indonesian tourism employee’s perspectives of the tourism industry and their jobs in the middle of the pandemic of COVID-19

RESEARCH METHOD

RESULTS AND ANALYSIS

Do you work from home or not?

Findings

CONCLUSION