Tourism and Foreign Language Training for Local Merchants and Guides in Penglipuran Tourism Village of Bangli Regency

Dian Pramita Sugiarti,Kadek Apriliani,Ni Made Verayanti Utami

doi:10.31940/soshum.v8i1.772

Dian Pramita Sugiarti, Kadek Apriliani + Show 1 more

Open Access

https://doi.org/10.31940/soshum.v8i1.772

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Abstract

Community service in form of practical tourism and foreign language training for local merchants and guides in Penglipuran tourist village, Bangli regency was aimed at improving the knowledge of Japanese tourism and vocabulary and English in accordance with the appropriate grammar. The targets in this training were local merchants and guides in Penglipuran village who had less knowledge about tourism and the proper usage of foreign language. Not only the training of tourism and practical foreign languages, local merchants and guides were also given knowledge about the characteristics of domestic and international tourists, as well as ways of serving the tourists in accordance with the agreed standards. The special target of this dedication was to find a social formula to solve the problems that occurred in the tourist village of Penglipuran. The fostering system implemented so far was less effective so that it led to a decline in knowledge about tourism and foreign languages for local merchants and guides who were the tourism actors expected to provide correct information to the tourists. If this was left unchecked, the number of tourist arrivals and local merchants and guides who had international standard capability would continue to decrease annually. The method of devotion used was the workshop and FGD so that the results of teaching could be understood by Penglipuran village management to continue to conduct trainings that educate local merchants and guides.

Highlights

Community service proposed to be implemented is training in Japanese tourism for local merchants and guides in Penglipuran village, in the district of Bangli, Bangli regency
Positive impacts include employment such as local guide, accessories merchants and village administrators who are people living in Penglipuran village, Bangli district, Bangli regency
English and Japanese used tourism languages are unstructured and sometimes arise miscommunication with Japanese tourists. This can create a bad image for Penglipuran tourism village that cannot prepare a local guide that can guide and provide information correctly to the tourists

Summary

INTRODUCTION

Community service proposed to be implemented is training in Japanese tourism for local merchants and guides in Penglipuran village, in the district of Bangli, Bangli regency. The community service activity aims to provide training to local merchants and guides in Penglipuran tourism village, Bangli district, Bangli regency in improving the potential of foreign languages practically as well as helping local merchants and guides to learn to be professional in serving and providing information to tourists. Seeing the situation and condition, the local guides in Penglipuran tourism village, Bangli District, Bangli Regency have minimal knowledge about the use of good and correct English and Japanese language and lack of information about the ways of serving foreign tourists who have international security and facility standards. The local guides provided are guards in the front office, they are a group of an active sekaa teruna in the progress of Penglipuran tourism village Armed with brochures, they offer tour packages and homestays to guests who come to Penglipuran tourist village. Tourists are offered to experience the life and enjoy the atmosphere in the tourist village of Penglipuran by staying in Homestay filled with the feel of Bali architect with an average cost of Rp. 300,000 - Rp. 500,000 per night

AND DISCUSSION

Ni Nyoman Puri

Conclusion