Abstract
Generally, there is a gap in Total Quality Management (TQM) of education in the application of the management of tahfidz al-Qur'an in Islamic boarding schools. The purpose of this study is to determine the Total Quality Management (TQM) model of the Tahfidz al-Qur'an Islamic Boarding School which is based on the Edward Sallis Education TQM model, in order to realize the National Education Standards (SNP). This research uses the descriptive qualitative method. The research site is a modern Islamic boarding school at the Tahfidz Daarul Qur'an Islamic Boarding School, Tangerang City, Banten, Indonesia. Data collection techniques in this study used in-depth interviews, observation, and literature. While data analysis in making decisions using Miles and Huberman (data reduction, data presentation, and drawing conclusions). The results showed that there were 12 elements of TQM Pesantren Tahfidz al-Qur'an, including leadership, commitment to quality, customer satisfaction, continuous improvement, integrated curriculum, and learning evaluation, learning media and models, education & training, infrastructure standards, finance and financing, public relations and pesantren, unity of vision and mission, and objectives, as well as analyzing the situation.
Highlights
Pesantren is the oldest education that is uniquely Indonesian (Zamakhyari Dhofier, 2011), both based on memorizing the Qur'an and classical books
These changes are deemed not able to meet the expectations and needs of the community, especially in quality and consumer satisfaction, it is proven that there are still gaps and obstacles in the management of the Tahfidz Al-Qur'an Islamic Boarding School, including: leadership is still centralized, the curriculum has not been structured comprehensively and systematically, infrastructure is not standard (Andin Arofah, 2020), education and education staff do not meet the standards of the applicable laws (Inas Widyanuratikah, Dwi Murdaningsih,2020), the welfare of educators is not adequate, the quality of students is not as expected (Marlinda, 2019), and the elements of financing
A management model for the Tahfidz al-Qur'an Islamic boarding school is needed based on integrated quality management (TQM), where the management is based on Edward Sallis' version of total quality management education
Summary
Pesantren is the oldest education that is uniquely Indonesian (Zamakhyari Dhofier, 2011), both based on memorizing the Qur'an (tahfidz) and classical books. Islamic boarding schools have undergone changes in curriculum, infrastructure, and management in order to remain accepted and able to respond to the needs of the community according to the demands and conditions of the times. A management model for the Tahfidz al-Qur'an Islamic boarding school is needed based on integrated quality management (TQM), where the management is based on Edward Sallis' version of total quality management education. Educational TQM is a derivative and development of an industry-based education management model The management of this model presupposes an effort by the management of educational institutions or pesantren foundations to link the quality of education or the quality of pesantren based on company management in the business world. This concept emphasizes the consistent search for continuous improvement to achieve customer needs and satisfaction in quality
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