Abstract
Total quality management is the industrial management approach of reducing defects by improving the processes. This study has been carried out in SMEs of northern India which have implemented TQM initiatives and faced different barriers in its successful implementation. Questionnaire survey has been performed followed by Qualitative and Quantitative modeling including interpretive structural modeling, fuzzy set theory, and structural equation modeling. Results of investigation recommended that resistance from employees is the most significant barrier in implementing TQM approach. The investigation further shows that active participation of management is very important for the growth of healthy environment in the firm; continuous improvement in processes increases the performance of the firm. Continuous improvements in processes help to reduce the lead time. TQM implementation helps in success of organizations by improving the performance of current manufacturing system processes.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
