Abstract
The world becoming a global village comes with its challenges. One of such challenge is that both local and international manufacturing firms are engaged in fierce competition of winning customer’s loyalty through Total Quality Management (TQM). The methodology of this paper used both questionnaire and statistical tools like t-test, F-test, ANOVA, regression and correlation analysis to study the components of TQM and how they affect effective delivery of manufacturing projects. The result of analysis indicates that staff training, staff empowerment, genuine quality culture, top management support, quality-based custom design and product improvement are critical to effective delivery of manufacturing projects. It is therefore very important that for the transformation of the nation, manufacturing sector of the Nation must imbibe the culture and practice of Total Quality Management in their product development and delivery.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Journal of Telecommunications System & Management
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
