Abstract

This paper describes the corporate-wide approach to Total Business Management (TBM) at organizations. TBM, referring to the internal systematic approach of the organization’s management and leadership to strive for business performance excellence, and Total Business Policy (TBP) referring to all those measures through which one creates and strengthens confidence and trust in outsiders, especially customers, towards the organization’s abilities and products. Naturally, TBP is a part of TBM. The paper reviews the strategy implementation, strategic control, business metrics, business channels and performance measurement literature to develop a conceptual model and research propositions. Current performance measurement guidelines are too generic for business managers and too reliant on financial measures.

Highlights

  • Recent research into business strategy implementation is damning in its findings

  • It is argued that globalization has resulted in rapid diffusion of high performance practices transforming business strategy implementation especially those organizations functioning in the international arena

  • In order to conceive how organization can make better use of high performance practices, top management teams should start by examining the institutional characteristics of the environment intact with the major sources of behavioural patterns

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Summary

Introduction

Recent research into business strategy implementation is damning in its findings. 'The reality is that traditional business implementation approaches have failed (Ambler& et al, 2002, pp 12-19; Feghhi farahmand, 2002, pp 231-289; Collins& et al, 1997, pp 669-689).Business implementation is a critical link between formulation of business strategies and the achievement of superior organizational performance.This paper focuses on the business strategy implementation strategies implemented in organizations. Recent research into business strategy implementation is damning in its findings. 'The reality is that traditional business implementation approaches have failed (Ambler& et al, 2002, pp 12-19; Feghhi farahmand, 2002, pp 231-289; Collins& et al, 1997, pp 669-689). Business implementation is a critical link between formulation of business strategies and the achievement of superior organizational performance. This paper focuses on the business strategy implementation strategies implemented in organizations. It is argued that globalization has resulted in rapid diffusion of high performance practices transforming business strategy implementation especially those organizations functioning in the international arena. The use of different types of strategies in high performance organizations has become the commanding aspect of gaining competitive advantage for global companies

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