Abstract

Detecting the main aspects of a particular product from a collection of review documents is so challenging in real applications. To address this problem, we focus on utilizing existing topic models that can briefly summarize large text documents. Unlike existing approaches that are limited because of modifying any topic model or using seed opinion words as prior knowledge, we propose a novel approach of (1) identifying starting points for learning, (2) cleaning dirty topic results through word embedding and unsupervised clustering, and (3) automatically generating right aspects using topic and head word embedding. Experimental results show that the proposed methods create more clean topics, improving about 25% of Rouge–1, compared to the baseline method. In addition, through the proposed three methods, the main aspects suitable for given data are detected automatically.

Highlights

  • Opinion Summarization is one of the most important problems in sentiment analysis and opinion mining areas currently

  • In data-driven market research, given a collection of large review posts about a particular product, it is important to automatically find main aspects that are mainly talked by most customers

  • Finding main aspects automatically is the essential task in market research

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Summary

Introduction

Opinion Summarization is one of the most important problems in sentiment analysis and opinion mining areas currently. Given a large collection of review text documents about a particular product in automobiles or smartphones as input, state–of–the–art opinion summarization methods usually provide (1) a few main aspects, (2) pros and cons per aspect, and (3) extractive or abstractive summary in favor of/against each aspect. An aspect is formally defined as a focused topic about which a majority of online consumers mainly talk in the particular product. According to domain experts, design, function, performance, price, quality, and service are the main aspects in automobiles [1]. Since data–based market research has become popular, the aspect detection problem has been studied actively. We discuss the problem motivation and recent studies related to the proposed method

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