Abstract

The accelerated growth rate of internet users and its applications, primarily e-business, has accustomed people to write their comments and reviews about the product they received. These reviews are remarkably competent to shape customers’ decisions. However, in crowdfunding, where investors finance innovative ideas in exchange for some rewards or products, the comments of investors are often ignored. These comments can play a markedly significant role in helping crowdfunding platforms to battle against the bitter challenge of fraudulent activities. We take advantage of the language modeling techniques and aim to merge them with neural networks to identify some hidden discussion patterns in the comments. Our objective is to design a language modeling based neural network architecture, where Recurrent Neural Networks (RNN) Long Short-Term Memory (LSTM) is used to predict discussion trends, i.e., either towards scam or non-scam. LSTM layers are fed with latent topic distribution learned from the pre-trained Latent Dirichlet Allocation (LDA) model. In order to optimize the recommendations, we used Particle Swarm Optimization (PSO) as a baseline algorithm. This module helps investors find secure projects to invest in (with the highest chances of delivery) within their preferred categories. We used prediction accuracy, an optimal number of identified topics, and the number of epochs, as metrics of performance evaluation for the proposed approach. We compared our results with simple Neural Networks (NNs) and NN-LDA based on these performance metrics. The strengths of both integrated models suggest that the proposed model can play a substantial role in a better understanding of crowdfunding comments.

Highlights

  • IntroductionWith the radical evolution in information technology and the growing number of internet users (approximately 4 billion internet users across the globe in 2018) [1]), internet usage has turned out to be a significant communication bridge between customers and organizations

  • With the radical evolution in information technology and the growing number of internet users [1]), internet usage has turned out to be a significant communication bridge between customers and organizations

  • As our study focuses on project class prediction with timely and reliable recommendations, it is crucial to analyze the effect of different factors at an early stage of the project

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Summary

Introduction

With the radical evolution in information technology and the growing number of internet users (approximately 4 billion internet users across the globe in 2018) [1]), internet usage has turned out to be a significant communication bridge between customers and organizations. Different social networking sites or discussion portals enable this communication by providing a facility to share customers’ opinions and reviews. These reviews are wealthy of information such as sentiments, critics, and customers’ concerns [2]. Though the easy accessibility of the internet is a blessing, it brings many challenges too. The increasing number of internet misuse cases in the form of fraud, harassment, and information leakage has become a prevalent concern for the users and administrative parties

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