Abstract

Background: A number of software tools are being developed to support systematic reviewers within the software engineering domain. However, at present, we are not sure which aspects of the review process can most usefully be supported by such tools or what characteristics of the tools are most important to reviewers. Aim: The aim of the study is to explore the scope and practice of tool support for systematic reviewers in other disciplines. Method: Researchers with experience of performing systematic reviews in Healthcare and the Social Sciences were surveyed. Qualitative data was collected through semi-structured interviews and data analysis followed an inductive approach. Results: 13 interviews were carried out. 21 software tools categorised into one of seven types were identified. Reference managers were the most commonly mentioned tools. Features considered particularly important by participants were support for multiple users, support for data extraction and support for tool maintenance. The features and importance levels identified by participants were compared with those proposed for tools to support systematic reviews in software engineering. Conclusions: Many problems faced by systematic reviewers in other disciplines are similar to those faced in software engineering. There is general consensus across domains that improved tools are needed.

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