Abstract
Serials: The Journal for the Serials Community has been digitised and can be accessed in full on this website. All content is freely available on an open-access basis. Serials was published between 1988 and 2011. In 2012, the journal was retitled and is now published as Insights: the UKSG journal.
Highlights
The Alumni Library Online (ALO) service at Cranfield University was launched in 2007, following many months of planning and negotiation between administrative departments within the University.The article looks back at the original reasons for developing the service and highlights some of the motivational factors and issues arising from this. It examines in more detail the licensing of relevant products and goes on to show how the service was put together
The preoccupation with library services for alumni has been in offering access to book stock, but this does not set the alumni apart as a privileged and ‘special’ customer group in the same way that remote access to online resources does
It is interesting to note that a recent survey, carried out by the British Business Schools Librarians Group, to look into the provision of library services for alumni (Smith et al, 2007), found that the concept of delivering an entirely electronic alumni library service is still an innovative one
Summary
The Alumni Library Online (ALO) service at Cranfield University was launched in 2007, following many months of planning and negotiation between administrative departments within the University.The article looks back at the original reasons for developing the service and highlights some of the motivational factors and issues arising from this It examines in more detail the licensing of relevant products and goes on to show how the service was put together. It looks at the lessons learned during this project and how these are being acted upon to move the service forward
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