To achieve sustainability in supply chain with Digital integration: A TISM approach

Abstract

Conventional supply chain has been shown to be incapable of meeting the ever-increasing demands of customers as well as the requirements of innovation. Due to various uncertainty volatility, ambiguity, and intricacy, the sustainability of supply chain becomes a major topic for organisations. Now there is need to integrate the digital technologies like cloud computing, internet of things, artificial intelligence, big data analysis etc. which improve the performance of supply chain in efficient and responsiveness manner. Due to this digital integration, the system undergoes various changes at organisational, operational, performance and technological level. This study aims to identify nine major critical factors which are enablers to achieve the sustainability in digitally integrated supply chain. A TISM model is developed to address their interrelationship among them. The factors are classified as dependent and independent factors according to their driving and dependence power through the use of the MICMAC analysis. If is confirmed in MICMAC analysis that the factors Agile Organisational structure, Smart logistics Capabilities, Smart Manufacturing Process and financial planning enhance the sustainability of digitally enabled supply chain. This study provides a comprehensive list of enablers that are necessary to achieve sustainability of digitally integrated supply chains; nevertheless, the list is not exhaustive. This paper was written with the intention of contributing a pool of knowledge on achieving sustainability in digitally integrated supply chain. This study has the potential to make it possible for market specialists and executives to focus on critical elements that lead to tactical decisions and maximise value for companies. It establishes a baseline from which future studies can build.