Abstract

PurposeFamily firms that simultaneously engage in multiple levels of innovation – incremental and radical – are likely to enjoy performance advantages across generations. The purpose of this paper is to research under which management conditions (i.e. top management team (TMT) diversity in terms of generational or non-family involvement) family firms are more likely to achieve innovation ambidexterity. Also, the paper addresses the mediating role of open innovation (OI) breadth in this relationship.Design/methodology/approachA large cross-sectional sample of 335 small- and medium-sized family firms is used. The hypotheses were tested in a mediation model. The relationship between TMT diversity and ambidexterity is measured using a binominal regression analysis, the one between TMT diversity and OI breadth using a Tobit model.FindingsDrawing on the family firm upper echelon perspective, the results indicate that TMT diversity induced through external managers and multiple generations is positively related to innovation ambidexterity. As the mediation analysis reveals, the relationship can be explained by the higher propensity of diverse TMTs to get involved in OI breadth. The findings add to the discussion on family firm heterogeneity and its influence on different kinds of innovation.Originality/valueSo far, few studies have been concerned with ambidextrous family firms. Contrary to their reputation, this study identifies family firms as radical as well as open innovators. As such, this research takes account not only of the heterogeneity of family firms, but also of the heterogeneity of family firm innovation.

Highlights

  • Innovation in family firms appears to be a paradoxical topic

  • Discussion of results The present quantitative research addresses the effects of multigenerational family involvement and non-family involvement on ambidextrous innovation in family firms, considering the mediating role of open innovation (OI) breadth in this relationship

  • top management teams (TMTs) diversity has been identified as an important driver for innovation in family firms

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Summary

Introduction

While family firms have the reputation of being less innovative than non-family firms, one has only to think of companies like Marriott or Hallmark (Litz and Kleysen, 2001) to acknowledge that some of the most innovative firms are long-lived family firms. Research indicates that those family firms that simultaneously engage in multiple levels of innovation – incremental and radical – are more likely to enjoy sustainable performance advantages (Sharma and Salvato, 2011), and to safeguard their long-term viability (Bergfeld and Weber, 2011). Diversity in top management teams (TMTs) can be an advantage for a range of outcomes, like strategic

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