Abstract

The article discusses how immigrant parents describe their trust in the welfare services and how their experience of having a child with special needs affects their relationship to the health service and their sense of belonging in the society. The study consists of 27 individual and 3 focus group interviews with parents with immigrant backgrounds. The results indicate that they have much trust in the health and welfare services. However, if they experience frequent instances of incomplete information, a lack of resources and application refusals, their trust in the welfare schemes is considerably reduced. To ensure a more personalized follow-up for families, it is important that they get acquainted with the system, and that there are personnel available to help them with what they find challenging. This also helps to develop more equal relationships and can strengthen their trust in institutions and their representatives.

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