Through the looking glass: helping patrons manage passwords and protect their digital identities

Abstract

Purpose This paper aims to present reports of widespread security breaches that reveal the personal information and passwords of thousands, or even millions, of people that are now unfortunately commonplace. Design/methodology/approach In an increasingly digital world, often the only thing protecting an individual’s information is a password or other similar security measure. Findings Libraries have an important role to play in confronting this issue, both as mediators of digital literacies and as organizations that typically require passwords from their patrons. Social implications In addition to providing access to services through passwords, libraries set their own policies. Originality/value This column will explore the evolving technological landscape and review tools libraries can use to help patrons keep their information safe.